Course Overview

This qualification reflects the role of community service workers involved in the delivery, management, and coordination of person-centred services to individuals, groups, and communities.

At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.

Workers support people to make positive changes in their lives to improve personal and social wellbeing and may also have responsibility for supervising other workers and volunteers. They may also undertake case management and program coordination.

Entry Requirements

• Demonstrate a satisfactory level of Digital Literacy assessment (LLND) and Language, Literacy and Numeracy (LLN) abilities.
• Hold a current and valid National Police Check (dated within 12 months; online checks accepted).
• Hold a Department of Communities & Social Inclusion (DCSI) Screening Check for working in the Aged Care Sector and with Vulnerable People.
• Completion of CHC33021 Certificate III in Individual Support (Disability).

Course Structure

Duration: 52 weeks
Delivery: Classroom attendance scheduled across all units for the full duration.
Vocational Placement: 100 hours of supervised practical experience.

Core Units

• CHCCCS004 – Assess Co-existing Needs
• CHCCCS007 – Develop and Implement Service Programs
• CHCCCS019 – Recognise and Respond to Crisis Situations
• CHCCSM017 – Facilitate and Review Case Management
• CHCDEV005 – Analyse Impacts of Sociological Factors on People in Community Work and Services
• CHCDFV001 – Recognise and Respond Appropriately to Domestic and Family Violence
• CHCDIV001 – Work with Diverse People
• CHCDIV002 – Promote Aboriginal and/or Torres Strait Islander Cultural Safety
• CHCLEG003 – Manage Legal and Ethical Compliance
• CHCMGT005 – Facilitate Workplace Debriefing and Support Processes
• CHCPRP003 – Reflect on and Improve Own Professional Practice
• HLTWHS003 – Maintain Work Health and Safety

Elective Units

• CHCDEV004 – Confirm Developmental Status
• CHCPOL002 – Develop and Implement Policy
• CHCMGT003 – Lead the Work Team
• CHCMHS001 – Work with People with Mental Health Issues
• CHCMHS005 – Provide Services to People with Co-existing Mental Health and Alcohol and Other Drugs Issues
• CHCPRP001 – Develop and Maintain Networks and Collaborative Partnerships
• CHCDIV003 – Manage and Promote Diversity
• CHCCSM010 – Implement Case Management Practice

Credit for Prior Learning

• Recognition of Prior Learning (RPL): Available for those with related education or experience.
• Credit Transfer: Available for previously completed equivalent units.

Fees and Funding

• Fee for Service: $3,500.00
• Skills SA Funded Non-Concession: $1,000.00
• Payment plans available – contact our team for details.
• Incident fees paid by learner
  First Aid $120
  DCSI $120

Eligibility

Participant Eligibility Criteria apply for subsidised training.

The Government of South Australia subsidises a wide range of nationally recognised qualifications to help people gain the skills industry needs.
Total Training Solutions Adelaide (RTO 41373) is an approved training provider under the Skills SA funding agreement.

Funding reduces the cost of training for eligible South Australian residents, helping you start or progress your career in community services, disability, ageing, and allied sectors.

Check your eligibility at
skills.sa.gov.au > Individuals > Check your eligibility.

Enrol Now

How to Apply with Total Training Solutions Adelaide

• Check your eligibility: Review the criteria above or visit
  skills.sa.gov.au > Individuals > Check your eligibility.
• Choose your course: Select from our list of nationally recognised qualifications. Each course page shows funding availability and student contribution fees.
• Submit an Enquiry or Apply Online: Complete our online application form or contact our team on
  (08) 8285 3495 or support@ttsadelaide.com.au.
• Provide supporting documents:
  • Proof of residency (e.g. SA driver’s licence, lease or utility bill)
  • Proof of citizenship or visa status
  • Any concession card (if applicable)
  • Photo identification
• Complete your Pre-Enrolment and LLN Assessment: We’ll guide you through the Language, Literacy and Numeracy (LLN) and Digital Readiness checks to ensure the course suits your learning needs.
• Confirm your enrolment: Once eligibility is verified, you’ll receive an Enrolment Confirmation outlining your course schedule, student fees, and refund terms.